Which data is sent to re:cookies?
Only selected marketing cookies are sent to re:cookies. 

Where is cookie data stored?
The cookie data is stored persistently in the user’s browser, and the re:cookies solution does not require storing data persistently on outside servers. 

How is the data kept secure?
HTTPS/SSL encryption and client-side cookie storage provide security and regulatory compliance. 

Q&A – Performance

What happens if re:cookies is temporarily unavailable?

Users entering the site may not be fully tracked with Google/Facebook events, but only if their cookies had been removed due to ITP.  No other impact to site functionality would occur.

Does it slow down my site?

No, the re:cookies solution doesn’t block the page rendering or page events and is loaded asynchronously, so it will not block any other requests. The re:cookies API is hosted in the cloud on fully serverless and elastic infrastructure. It will scale to any traffic spikes your site encounters, without pre-scaling, including Black Friday and Christmas shopping seasons.

Q&A – Deployment

Does it impact other services on my site?

No, the re:cookies solution is fully self-contained and only interacts with the cookies in the user’s browser.

What happens when you need to update the function?

This is only needed rarely, if a major new Apple ITP and browser change occurs that specifically affects the re:cookies solution.
Updates are easily managed through Google Tag Manager. 

What happens when I update my website?

Nothing, as long as Google Tag Manager is still active on your site.

How is my DNS setup affected?

The first time you deploy re:cookies you will add a DNS record to your domain. Step by step instructions are provided when activating your website with re:cookies. This DNS record will not interfere with existing DNS records, nor with the traffic to your site.

Q&A – Pricing

What is the pricing model?

Price is based on actual request volume per month, with a cost per request depending on your tier. Re:cookies requests are made to restore sessions for returning users. The number of requests you pay for will correlate with (daily active Apple Safari users) * (days in the month).

Is there a price cap, I don’t want to get a huge bill suddenly?

Contact your re:cookies representative if you have an unexpected rise in traffic.

Is there a minimum cost per month?

Yes, for each tier there’s a minimum cost per month.

How do I change the pricing tier?

Contact your re:cookies representative.